Sunday, August 14, 2011

Rant for A Sunday

Back when I first started blogging, the title of this site was Randy's Rants, Raves, and Ramblings...or something like that. I forget. Anyway, sometimes I miss having a venue to spill my guts, so today...ta-da! Back to ranting.

Yesterday, step-bro Patrick phoned with an ominous message--Charter Cable was threatening to cut off my mom's cable and Internet service if the outstanding bill wasn't paid within twenty-four hours. Since I handle all their finances, yeah, the issue landed in my lap.

And since I handle all their finances, WTF? Had I missed something?

Which meant a trip to the office where I keep all my paperwork. Just what I wanted to do on a Saturday, right? Schlep into the office? But schlep I did. And as I careened into the parking lot, it occurred to I have my keys?

Spent ten minutes going through my purse a million times. No keys.

Schlepped back home (with a detour for gas), pawed through my other purses (y'know--the black one, the white one, the beige one). Finally found them guessed it...the ORIGINAL purse. (How did I forget to check the little zippered pocket on the outside of the damn thing?)

Schlepped back to the office.

Hauled out my records and fired up the computer. Sure enough, there was the payment I made on July 23. Next, I called up the on-line bank statement.


But, hey. Is it my fault someone (Charter? the bank?) mis-read my handwriting? That 188 looked a teensy bit like 108...? And aren't they supposed to go by the WRITTEN amount (y'know where the words are actually spelled out?). Meanwhile, I called stepbro, and the new bill had just arrived. Wasn't even due yet.

So, let me get this straight. For all Charter knows, I made a PARTIAL payment, the next payment isn't even due yet, and they're threatening to cut off the service??

Naturally, speaking to a human is nearly impossible, so rather than spend any more time on it, I paid the whole thing with a credit card. But I'm seriously pissed at Charter. (Yeah, and I know they're quaking in their boots.)

And while we're on a rant, how about this one? I ordered a rather pretty dress from an outfit called Soft Surroundings last week. It arrived on Friday, and for various reasons, I went back to the website to see what it looked like on-line. Well, crap. The thing was now on sale for FORTY DOLLARS less than I paid only a week ago! And, as I checked the dress out, I noticed it was made in China.

Back it goes.

Okay. Feeling better now. How 'bout you?


Carol Kilgore said...

Why do companies do that? You owe them money, they're all over you. But when they owe you, it takes 5-10 business days. Plus mailing time.

Good for you sending the dress back.

Carol Burnside aka Annie Rayburn said...

Nice rant. :D