Tuesday, October 14, 2008

If You're Trying To Send Me An Email....

HA! SEE? This is what I'm talking about!

Mysteriously, when I arrived at work this morning, I was unable to log-in to view messages on Earthlink's web server.

A temporary glitch, I thought...until I WAS able to perform said operation on my company account.


I called Earthlink. Excuse me, to be more precise, I called Earthlink's representative in New Delhi. From what I gather (and, trust me, the guy could have been reciting the Hindu (?) alphabet for all I know), there's an issue (gee, what a surprise!) in transferring from my dial-up account to my shiny new DSL account with TIME-WARNER. Whatever. The bottom line was that after speaking with this gentleman, I was able to view my email.

Meanwhile, I recognized the urgency with which I should officially activate the new account, so I took a deep breath and phoned Time-Warner.

This was a relatively painless conversation if you don't count the shameless sales pitch to add my landline or the minutes of silence as she "looked up my account"--what was she doing, taking naps?? Anyway, got an appointment for the installation between 10 and 12 on Thursday (much better than Verizon's business practice of giving you the 8 to 6 routine, I might add.)

Only thing is...a couple hours later, I attempted to access my webmail again. Peachy--the log-in was successful...except that it showed NO EMAIL. As in, NONE of the email I've carefully saved over the past four years (let alone anything new). Okay, I didn't panic because I've got all important email information saved in Outlook Express on my desktop at home. If my past history gets wiped out in the transition, so be it.

But now I'm unable to log-in again.

And people wonder why I was afraid to mess with my ancient dial-up account??

No comments: